Elia

Dear Connie, 

I was glad that you agreed to work with me, and I always felt that you gave me the same quality of service that you would to any client.  By “quality of service,” I am referring to the amount of time you put in, the knowledge you shared, your availability, and your support throughout the process.  I thought I’d list some pleasant memories that illustrate these characteristics:

We spent hours each week looking at homes.  I remember going on a 6 hour tour one day, seeing 23+ homes.

You answered your phone or returned messages right away… even when you were really busy.  I was always impressed with that. How do you do it?

You did a lot of at-home research, looking for homes that match my needs.  I did my research, too, but in the end, I picked a house that you had found.  I would never have picked it out myself, out of the hundreds of homes on-line.  But I am glad you found it and recommended it, because once I toured it I saw it in a whole new way.

You were there from the very beginning to the very end.  You met my whole family, and you personally accompanied me through lending, inspection, signing and everything in between.

What I will remember the most is that I truly enjoyed your company.  Thank you, again, and I look forward to staying in touch with you.

-Elia

Judy and Art

Connie Roberts has been everything we could ask for in a Realtor.  She guided us through the process of buying our first home 15 years ago, which we still own and love, and she recently helped us purchase a home as an investment property.  Connie has extensive knowledge about the business of real estate and has a broad network of contacts:  mortgage brokers, title companies, home inspectors, home repair contractors, and so on.  Always professional, Connie has a wonderful energy about her and is able to relate to all types of people.  She is a good listener and has a straight-forward communication style, which we appreciate.  We trust Connie completely and have recommended her to several of our friends and co-workers, who have purchased homes with Connie’s help.  We recommend Connie Roberts to anyone seeking an outstanding Realtor.

Sincerely,

Judy and Art in Scottsdale

Amy Babcock

Hi Connie,

Your help seriously saved me from having to move back home to Michigan.  Girl, you know your stuff!  Is it okay if I keep your number on file for future reference?

I would like to say that working with Connie has been a wonderful experience.  I was actually recommended to her through a coworker who had a wonderful experience with her as well.  Connie was able to listen to my circumstances, see what I needed, and took the time to find something within my needs. She was a lifesaver, to say the least.  She had my problem solved in no time flat! I don't know where I would have ended up with out her.  I plan on working with her again in the future, and would recommend her to someone who is looking for a place out here in the valley.  She knows her stuff!

Thank you,

Amy Babcock

Mischael

I have seen you take on this job, make it your own, analyze all the aspects of it and then make wonderful changes. So I wanted to make sure to tell you what a tremendous job I think you have done, in addition to being fun and easy to work with!

-Mischael

Donna Bell

WOW!  You are something else.  I hope we can work more together. I have never worked with such a gracious Referral or co-broke agent. Thank you for this wonderful gesture, and I will accept with great humility.

-Donna Bell

Stacy Orozco

Working with Connie Roberts and the Hat Lady Team is always a remarkable experience!  Connie not only educates her buyers the whole way through the transaction, she is present at the closing to be sure the clients has all of their questions answered.  She demonstrates the WOW level of service that customers seek and deserve.  Working in the mortgage business for over 15 years, I can honestly say this type of Realtor/Client relationship is the exception!  Connie Roberts has the experience, the knowledge and the dedication to develop clients for life!

-Stacy Orozco